1. Acceptance of Terms
By using www.adorabellabd.com, you agree to these legally binding Terms.
2. Account Registration
- Must be 18+ years old.
- You are responsible for account security and activity.
- False information may result in termination.
3. Product Terms
- Descriptions: Product images/descriptions are indicative. Minor variations may occur.
- Availability: Stock subject to change. Backorders will be notified within 24hrs.
- *Pricing: All prices in *BDT (৳). Errors may result in order cancellation.
4. Orders & Payment
- Binding Contract: Order confirmation creates a contract.
- Payment Methods: bKash, Nagad, Visa/Mastercard.
- Taxes: 15% VAT included in product prices.
5. Shipping & Delivery
- Areas Served: Nationwide (excludes restricted zones).
- Timelines: 1-3 business days (Dhaka), 3-7 days (outside Dhaka).
- Risk Transfer: Products are your responsibility upon delivery signature.
6. Returns & Refunds
Scenario | Policy |
---|---|
Damaged/Defective | Full refund/replacement within 7 days of delivery (provide photos) |
Wrong Item Shipped | Free return + replacement |
Change of Mind | Not accepted (hygiene policy) |
7. Intellectual Property
- All Site content (logos, text, graphics) is owned by Adorabella Health Care Ltd.
- Unauthorized use may violate Copyright Act 2000 (Bangladesh).
8. User Conduct Prohibitions
You may not:
❌ Reverse-engineer Site code
❌ Scrape product data
❌ Use bots for purchases
❌ Post harmful content (malware, defamation)
9. Limitation of Liability
- We are not liable for:
- Indirect damages (lost profits)
- Product misuse or allergic reactions (patch test recommended)
- Third-party actions (e.g., courier delays)
10. Dispute Resolution
- Governing Law: Laws of Bangladesh.
- Jurisdiction: Courts in Dhaka.
- Mediation: Parties must attempt mediation before litigation.
11. Amendments
Updated Terms become effective immediately upon Site posting.
Contact:
Email: legal@adorabellabd.com
Address: Adorabella Health Care Ltd., Corporate Office: Tower Aloha, Gulshan 1, Dhaka 1212.