Terms & Conditions

1. Acceptance of Terms
By using www.adorabellabd.com, you agree to these legally binding Terms.

2. Account Registration

  • Must be 18+ years old.
  • You are responsible for account security and activity.
  • False information may result in termination.

3. Product Terms

  • Descriptions: Product images/descriptions are indicative. Minor variations may occur.
  • Availability: Stock subject to change. Backorders will be notified within 24hrs.
  • *Pricing: All prices in *BDT (৳). Errors may result in order cancellation.

4. Orders & Payment

  • Binding Contract: Order confirmation creates a contract.
  • Payment Methods: bKash, Nagad, Visa/Mastercard.
  • Taxes: 15% VAT included in product prices.

5. Shipping & Delivery

  • Areas Served: Nationwide (excludes restricted zones).
  • Timelines: 1-3 business days (Dhaka), 3-7 days (outside Dhaka).
  • Risk Transfer: Products are your responsibility upon delivery signature.

6. Returns & Refunds

ScenarioPolicy
Damaged/DefectiveFull refund/replacement within 7 days of delivery (provide photos)
Wrong Item ShippedFree return + replacement
Change of MindNot accepted (hygiene policy)

7. Intellectual Property

  • All Site content (logos, text, graphics) is owned by Adorabella Health Care Ltd.
  • Unauthorized use may violate Copyright Act 2000 (Bangladesh).

8. User Conduct Prohibitions
You may not:
❌ Reverse-engineer Site code
❌ Scrape product data
❌ Use bots for purchases
❌ Post harmful content (malware, defamation)

9. Limitation of Liability

  • We are not liable for:
  • Indirect damages (lost profits)
  • Product misuse or allergic reactions (patch test recommended)
  • Third-party actions (e.g., courier delays)

10. Dispute Resolution

  • Governing Law: Laws of Bangladesh.
  • Jurisdiction: Courts in Dhaka.
  • Mediation: Parties must attempt mediation before litigation.

11. Amendments
Updated Terms become effective immediately upon Site posting.

Contact:
Email: legal@adorabellabd.com
Address: Adorabella Health Care Ltd., Corporate Office: Tower Aloha, Gulshan 1, Dhaka 1212.