Privacy Policy

1. Introduction
Adorabella Health Care Ltd. (“we,” “us”) respects your privacy. This policy outlines how we collect, use, and protect your personal data when you use www.adorabellabd.com (the “Site”). By accessing our Site, you consent to these practices.

2. Information We Collect

– Personal Data: Name, email, phone number, shipping address, payment details.
– Technical Data: IP address, browser type, device information, cookies (see Section 5).
– Usage Data: Pages visited, products browsed, session duration.

3. How We Use Your Information

PurposeLegal Basis
Order processing & deliveryContractual necessity
Personalized marketingExplicit consent
Fraud preventionLegal compliance
Site optimization (analytics)Legitimate business interest

4. Data Sharing & Disclosure

– We share data only with:
– Payment gateways (SSL-secured)
– Logistics partners (e.g., delivery services)
– Government authorities only if required by Bangladeshi law (Digital Security Act 2018)

5. Cookies & Tracking Technologies

We use:
Essential Cookies: Session management, cart functionality.
Analytical Cookies: Google Analytics (anonymized data).
Marketing Cookies: Facebook Pixel (opt-in required).
Control settings via browser options or our Cookie Consent Banner.

6. Data Retention & Security

– Retention period: 2 years post-last interaction or as mandated by Bangladesh VAT law.
– Security measures: AES-256 encryption, PCI-DSS compliance, and regular penetration testing.

7. Your Rights (Under Bangladesh Guidelines)
You may:
✅ Access your personal data
✅ Request correction/deletion
✅ Withdraw marketing consent
✅ Data portability (machine-readable format)
Submit requests to privacy@adorabellabd.com

8. Children’s Privacy
We do not knowingly collect data from users under 16. Parents/guardians may contact us to remove inadvertently collected data.

9. Policy Updates
Changes will be notified via Site banners or email. Continued use implies acceptance.

Contact:
Data Protection Officer: dpo@adorabellabd.com
Address: House 25, Road 12, Sector 10, Uttara, Dhaka 1230.